FAQ

FAQ

1. Can ceramic dishes be washed in the dishwasher?
Yes, all dishes can be washed in the dishwasher, but I recommend washing your favorite mugs, bowls, and plates by hand, because the dishwasher does not treat dishes gently and leads to faster wear of the glaze on all ceramics in general.

2. Can I order a custom-made mug?
Of course! If you dream of a mug with a personalized design or inscription, I’ll be happy to create one for you.

Naturally, I usually try to stay within my artistic style, and there may be concepts that I won’t be able to carry out.

Please send me a message on Instagram and we’ll discuss the details of your order.

3. How are the mugs made?
The mugs are created using casting molds, and the handle is added by hand, which makes them different from other mugs produced from ready-made molds. This makes them exceptionally durable and high-quality. Each mug is hand-painted and glazed. The little stars and butterflies, which are a key element of my designs, are also hand-engraved 🙂 Each design is unique.

4. How long does it take to make a mug?
It depends on the design, but the sketching, painting, and glazing alone take at least 3–4 hours. 🙂 I often spend hours creating new designs (sketching), but this is my favorite part of the process, so I try not to count it as work.

5. Can purchased ceramics be returned?
Yes, of course. All details regarding returns are available in the Returns and Complaints section. 🙂